Our expertise in the formulation of food ingredients and systems enables our customers to create strong brands and offer consumers tasty food products.
« essence of taste »
Ajinomoto's motto is "Eat Well, Live Well". Paying attention to our environment and our health is our priority. Find our sugar and salt reduction solutions in our catalog.
We only use and offer ingredients whose safety is widely recognized by the international scientific community. In addition, a section of Quality department is dedicated to the study of the regulation of each country in which we perform sales or develop activities.
For example, transglutaminase is a safe food enzyme that has been used in EU for over 20 years. In France, it is approved for use in various heated products ; it is also approved for food use in many other countries outside the EU. It has been classified by the U.S. FDA as Generally Recognized As Safe for over 20 years.
Monosodium Glutamate, classified as a food additive in EU, has been widely used for over 100 years. Its safety has been confirmed by numerous international organizations including JECFA (WHO/FAO) and FDA.
A comprehensive food safety management system ensures the safety and quality of our products at every stage of the supply chain : procurement, production, packaging, and logistics. This systemic approach is based on good manufacturing practices and on several risk analyses: HACCP, Food fraud, Food Defense, and pest risk analysis. Our change control procedure guarantees the continuity of this control.
Our internal quality control laboratory tests our raw materials, intermediates and finished products according to control plans. It is equipped with state-of-the-art equipment and operated by trained technicians.
To strengthen the food safety culture, priority is given to training and communication in all departments. Audits and inspections of facilities are carried out regularly ensure that standards are met.
Our commitment to our customers is to provide them with the most appropriate products and the best services including religious certificates (Halal, Kosher). We maintain open communication with our customers and regulatory agencies to ensure that any food safety concerns or issues are addressed in a timely and appropriate manner. We enhance customer satisfaction by considering their requirements in all aspects of our activities and by listening to their feedback. Although we are primarily a food company, we welcome specific requests from other industries.
Under the leadership of our Quality team, all our staff from our customer service to our production and logistics operators are dedicated to the continuous improvement of customer satisfaction.