Privacy & Cookies Policy

This privacy policy (the “Policy”) covers the use by Ajinomoto Foods Europe, located at 32 rue Guersant, 75017 Paris, registered with the Paris Trade and Companies Register under number 572 233 955 (“AFE” and “we”), as data controller, of personal data (“Personal Data”) of users (hereinafter, “users”, “you”, “your” ) of the www.ajifoodsolutions.eu website (the “Site”).

The purpose of this Policy is to:

  • Describe how we process your Personal Data when you visit the Site and fill in the contact form available on the Site;
  • Detail the cases in which we may transfer your Personal Data to third parties; and
  • Detail the rights you have over your Personal Data.

For any request concerning the processing of your Personal Data, you may contact the Data Protection Officer appointed by Ajinomoto (the “DPO”) by e-mail at GDPR_contact@afe-emea.eu.

 

  1. Our Personal Data commitments

 

We undertake to deploy our best efforts to comply, in connection with such processing of Personal Data, with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation or “GDPR”) and Law N°78-17 of January 6, 1978 relating to data processing, files and freedoms (the “French Data Protection Act”) (together, the “Applicable Legislation”).

 

  1. What Personal Data do we collect?

 

Only Personal Data that is strictly necessary and required for the purposes set out below (article 3.1) is collected. This includes the following Personal Data:

  • You may, if you wish, provide us with the following data (collected when filling out the contact form available on the Site):
    • Last name,
    • First name,
    • Address,
    • Email address,
    • Telephone number,
    • Company you work for and position within the company,
    • Any other information you may provide via the contact form available on the Site.
  • We may also collect data relating to your navigation when you visit the Site.

 

  1. How do we use your Personal Data?

 

We collect and process your Personal Data for specific purposes (article 3.1) and only if an appropriate and relevant legal base allows it (article 3.2).

 

3.1.   Purposes

 

When you use the Site, we process your Personal Data in order to:

  • Manage contacts made via the Site;
  • Improve the Site’s functionalities, particularly thanks to the use of cookies.

 

3.2.   Legal Bases

 

In accordance with applicable regulations on the protection of Personal Data, we collect Personal Data only when we can provide a legal base for such processing.

 

Personal Data is collected either:

  • On the basis of your consent;
  • On the basis of our legitimate interest.

 

When we collect Personal Data on the basis of your consent, you may withdraw it at any time by contacting us via : GDPR_contact@afe-emea.eu.

 

When we collect Personal Data on the basis of our legitimate interests, this collection is carried out in order to:

  • Improve the Site’s functionalities;
  • Defend our interests in the event of litigation or legal action;
  • Manage the Site’s cybersecurity;
  • Prevent fraudulent acts in order to ensure the security of our assets and content.

 

  1. With Whom is your Personal Data shared?

 

Certain features of our Site require us to cooperate with third parties and to transfer your Personal Data to them. We have identified these third parties and have taken the necessary steps to ensure that your Personal Data is adequately protected in the context of this operation. You will find further information below on how we jointly process your Personal Data with third parties:

  • Other Ajinomoto group companies;
  • Our service providers:
    • Google Inc. (cookies);
    • COMBELL (hosting provider);
    • AGENCE2WEB (IT service provider).
  • Our accountants, auditors, lawyers or other advisors when we ask them for professional advice;
  • Investors and any other relevant third parties in the event of an actual or potential sale or transaction related to AFE;
  • Any other third party if we are required to disclose or share your Personal Data in order to comply with a legal obligation.

When we disclose your Personal Data to third parties acting as data processors (within the meaning of the GDPR), we take appropriate and necessary measures to ensure that our processors process your Personal Data in accordance with the Applicable Legislation.

 

  1. Transfers outside the European Economic Area

 

Your Personal Data is hosted on servers located in the European Economic Area (“EEA”).

 

Your Personal Data is not transferred to a country outside the EEA or to an international organization located outside the EEA, with the exception of the United States within the collection of cookies. For more information on this, please refer to the cookies section of the Site.

 

AFE ensures that suitable safeguards for the transfer of your Personal Data to these recipients are in place, including the use of adequacy decisions issued by the European Commission, Standard Contractual Clauses (“SCC”) or the adoption of additional measures to ensure the protection and confidentiality of your Personal Data.

 

You can obtain more information on transfers and the safeguards implemented in this respect, as well as a copy of the SCC’s or other safeguards in connection with these transfers by contacting us by e-mail at: GDPR_contact@afe-emea.eu.

 

  1. How long do we keep your Personal Data?

 

Your Personal Data is retained for no longer than necessary for the purposes for which it is processed or for the legally recommended duration.

 

Nevertheless, we may find ourselves obliged to retain certain Personal Data for a longer period, taking into account various factors such as:

  • The legal obligation, in accordance with the applicable legislation, to retain data for a specific period of time;
  • Prescription and foreclosure periods under applicable legislation;
  • (Potential) litigation; and
  • Guidelines established by the competent data protection authorities.

 

If you would like to know more about the retention of your Personal Data, you can contact us by e-mail at GDPR_contact@afe-emea.eu.

 

  1. Cookies

 

When you visit the Site, cookies (article 7.1) are stored on your computer, phone or tablet to enhance your user experience, provide you with tailored services and offers, and enable us to analyse traffic. These cookies are kept for a certain period of time (article 7.2), and you always have the option of changing their settings (article 7.3).

7.1. Types of cookies used

Various types of cookies are used on our Site:

  • Functional and technical cookies: We use these cookies to improve your browsing experience on the Site and allow you to use its main features. These cookies do not store any Personal Data.
  • Audience measurement cookies: We use these cookies to record statistics on visits to our site and to analyze the Site’s performance in order to improve its functionalities.

 

These cookies are placed on the Site directly by our partners. You can find out more about how these partners process your Personal Data below:

 

7.2. Storage period of cookies

Cookies deposited on your terminal have a maximum lifetime of thirteen (13) months. At the end of this period, the Personal Data collected through cookies will be deleted.

 

7.3. Cookie settings

You can access the list of cookies used, as well as those of our partners, and modify their settings, by clicking on the icon at the bottom left of each page of the Site.

 

You can also withdraw your consent at any time in the same menu.

 

To find out more about cookies and their impact on you and your browsing experience, please visit the CNIL website: https://www.cnil.fr/fr/cookies-et-autres-traceurs/comment-se-proteger/maitriser-votre-navigateur.

 

  1. What are your rights?

 

In accordance with the Applicable Legislation, you are entitled to the following rights:

 

  • Right of access: you have the right to obtain a copy of your processed Personal Data.

 

  • Right to rectification: you have the right to rectify your Personal Data if it is inaccurate or incomplete.

 

  • Right to erasure:  you have the right to obtain the deletion of your Personal Data. However, the right to erasure (or the “right to be forgotten”) is not absolute and is subject to certain conditions. We may retain your Personal Data when the Applicable Legislation permits it, and particularly when the processing of your Personal Data is necessary to comply with a legal obligation to which we are subject or to establish, exercise or defend a legal claim.

 

  • Right to restriction of processing: in certain circumstances, you have the right to restrict the processing of your Personal Data.

 

  • Right to object:  you have the right to object to certain types of processing of your Personal Data, on grounds relating to your particular situation. We may, however, continue to process your Personal Data if we are able to demonstrate compelling legitimate grounds for the processing which override your interests and rights and freedoms, or if such processing is necessary for the establishment, exercise or defence of legal claims.

 

  • Right to Data portability:  you may request that your Personal Data be provided in a structured, commonly used and machine-readable format to transmit it to another data controller.

 

  • Right to give instructions on the use of your Data after your death: you can inform us of your wishes regarding the use of your Personal Data after your death.

 

You also have the right to file a complaint with the data protection authority in your local jurisdiction. If you live in France, you can file a complaint with the Commission Nationale de l’Informatique et des Libertés (“CNIL”) (Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715 – 75334 Paris CEDEX 07). For further information, please visit https://www.cnil.fr/en.

 

If you wish to exercise any of the rights listed above, or if you have any questions regarding the processing of your Personal Data, you may contact our Data Protection Officer by e-mail at GDPR_contact@afe_emea.eu.

 

  1. Changes to the Policy

 

We may make minor changes to this Policy. Once we have made these changes, we will publish the amended Policy. If we make any significant changes to the Policy, we will take additional steps to notify you.

 

Date of modification: April 2025